Following its recent challenges, over 95 per cent people that signed up to drive for the ride-hailing service, Uber, have left the platform, a year later, according to a report in The Information.
The company’s accelerating driver drop off rate is partially due to increased competition from companies like Lyft. But the number one complaint among Uber In a bid to create a business environment with less competition, Alibaba has projected that robots will replace Chief Executive Officers of companies and Artificial Intelligence in 30 years. Chairman of the company, Mr. Jack Ma, explained that the rise of robots as AI and CEOs will be needed to process the large amount of data being generated today, something he believed human brain cannot do. He said, “But machines shouldn’t replace what humans can do but instead the technology community drivers is the pay, according to undisclosed data seen by The Information as reported by CNBC Afrca. Many Uber drivers have complained about unfair compensation for long trips, and not being able to accept tips.
An Uber spokesman told The Information: “We recognise we need to improve our relationship with drivers and their experience using Uber. We’re working on a range of improvements across our products, our policies, our customer support and how we communicate.”
The company is considering targeting financial bonuses to certain drivers and allowing tipping, which could allow drivers to earn more, according to the report Lyft, its main competitor, already gives riders the option to leave a tip.
